Retail payments on public transportation under conditions of COVID-19

The pandemic has been a catalyst for both negative and positive developments in public transport fares. In the field of transport, total automation all segments passenger is required. purpose study to substantiate problems innovating payment services as part overall ecosystem business find directions innovative development train systems context COVID-19 pandemic. uses systematic approach theoretical methods generalizing comparing data, structured description characteristics Russian market. proposed are be implemented general system digital innovation economy (integration automated fare into unified state municipal services, inclusion intracity intercity carriers types roaming / mutual integration systems, introduction differentiated by zones, expansion range instruments, fiscalization companies, transition fully with complete rejection physical presence conductors).